WordPress
Support and Maintenance
We hear many stories where the guys who built a website seem to suddenly disappear after the last invoice is paid. The changes are needed now and there’s no one who knows something about the site. It stands against our rules.
When we deliver a site, our clients can make most of the changes themselves and they shouldn’t need our support too often. But if you are not familiar with servers, domains, SSL certificates, updates, WordPress plugins, themes etc. you can buy our support service.
We advice, we build and we care about your website.
WordPress Support Plans
MINIMAL
€49/month
WordPress & plugins updates
ONCE A MONTH
Backup
ONCE A MONTH
WordPress Security
YES
Content Management
½ HOUR
Web Development
NO
Help Desk
NO
STANDARD
€99/month
WordPress & plugins updates
TWICE A MONTH
Backup
TWICE A MONTH
WordPress Security
YES
Content Management
&
Web Development
1 HOUR
Help Desk
E-MAIL
PRO
€159/month
WordPress & plugins updates
ONCE A WEEK
Backup
ONCE A WEEK
WordPress Security
YES
Content Management
&
Web Development
2 HOURS
Help Desk
E-MAIL & SKYPE
How to start? It’s easy! Just click Contact button, fill the form and we can start support you.
What do you buy?
WordPress & Plugins updates
WordPress core and plugins are improved very often. It is very important to run updates and test your website properly. Updating WordPress quite often gives unexpected results and the site stops working. We will update WordPress engine and install all available updates for plugins and themes. Next we will test all updates and restore your website in case of any issue.
Backup
We make full backup of your site and store it on external servers. We copy all files and database. If you want we can give you access for your backups. You can download them into your local computer in anytime.
Content Management
Our content managers can public on your website any content you deliver. Simply you send us an article or photos via dedicated e-mail and we put it on your website. In this service we can help our clients in copy-writing (it’s included in the price) and choosing right photos/pictures.
We don’t keep looking at our watch all the time!
If you have 1 hour plan and the work takes a little bit more, don’t worry we won’t charge you! We are very flexible. See for yourself why our clients are fully satisfied!
WordPress Security
We do some work in order to hardening WordPress. These are some things* included in WordPress Security:
- change default login URL
- hide WordPress version
- create additional authentication in .htaccess file
* We don’t want to reveal all our hardening methods on this website. When you buy a subscription we will report you about all applied security hacks.
WordPress security pack contain remove all malware from your website.
Web Development
This service contains e.g. plugin install, configure them and any other things connected with administration in existing website. For instance you want to apply Google Analytics to your site, we do it as a part of this service.
Help Desk
If you have any questions related to WordPress and your website configuration, feel free to ask us. WordPress is easy to use but some things can get a bit complicated. We are ready to help you!